What to do if you’re not happy with a translation you’ve commissioned

/ Natalie Soper / Leave a comment

You may not have to throw away your translation

On my blog, I like to talk about how to get the best possible translation for your money and reach the happiest ending for either you or your business – but unfortunately, sometimes things may not go as planned, either for the translator or for the person requesting the translation. I’d be lying if I said that I’ve never received questions about a translation I’ve done – although thankfully, these have never been full-on complaints, just clarifications 😉

Still, if you’ve hired a translator to translate your website or business documents, but something feels a bit off…how do you fix it?

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Got a bilingual colleague? Don’t use them for business translations

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Bilingual employee translating company documents

In my previous job, there was a Dutch guy and a French woman (and me) and we were always called upon to do quick translations for our teams. The company we worked for was in that funny position where there wasn’t enough demand for there to be a full-time in-house translator, but the need for small or urgent translations still arose from time to time – for things like invoice queries, training materials, and certain emails.

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The myth of sworn translators in the UK

/ Natalie Soper / 3 Comments

Certified Translation

Whenever someone asks me if I’m a sworn translator, or I get a request asking if I can do a certified translation, I find myself launching into a long-winded explanation about what this actually means – which is probably a bit alarming for those who were expecting a simple ‘yes’ or ‘no’ answer.

I decided to write a bit more about this, because the idea of sworn translators is a misconception that continues to circulate around the UK. They sound cool, and they definitely sound like a legitimate example of a translator – after all, swearing is as official as you can get!

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3 challenges of translating tourism content

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Tourism Translation

I wrote a guest blog post for the translation technology company SDL about the challenges of translating tourism content.

Although translating texts for the tourism industry can be very interesting, there is a lot more work to it than meets the eye, and it’s certainly not something that should be rushed – or left to chance.

Read an excerpt from my blog post below, and read the full article here.

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Why this “good enough” translation is not fit for purpose

/ Natalie Soper / 6 Comments

 

Many translators would agree that there are two ways to translate something. While some of our clients appreciate that translations take time, require creativity and expertise, and may not word-for-word look like the original text, other clients may prefer a literal translation to be on the safe side, or may say something along the lines of “it doesn’t matter if it’s not perfect” or “as long as people can understand what it says”.

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Fiverr: Do you get what you pay for? (Part 1)

/ Natalie Soper / 10 Comments

jar of pennies

Last month, a friend of mine wanted a translation from English into Spanish, Italian and German, and while I recommended some of my trusted colleagues to her, she had mentioned that someone in her office had suggested they use Fiverr.

I shared my horror with my colleague and friend, Hannah Keet, and we bemoaned the fact that people seem to expect quality professional work, but are only willing to pay peanuts – but for peanuts, the quality will surely not be great. That’s when Hannah had the idea: why don’t we test this theory for ourselves through a “mystery shopping” exercise?

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